Lucy is managing director of a virtual law firm serving both private and commercial clients, but built her reputation as a mental health and human rights lawyer, and as a promoter and supporter of the profession and its values. She has been a Law Society Council member since 2002, was Law Society President during the 2012/13 term and was Chair of its Equality, Diversity and Inclusion Committee from 2013 to 2018.
She sits as a fee-paid Mental Health Tribunal judge and Court of Protection judge and is the House of Lords Commissioner for Standards. She is a senior associate with Verita, which carries out investigations on behalf of public bodies.
She was a founding Co-Chair of the Legal Aid and Access to Justice Committee of the International Bar Association; was a founder member of the QC Appointments Panel and commissioner with the Judicial Appointments Committee.
She has been a member of the Bach Commission on Access to Justice, and a Mental Health Act Commissioner, and was a commissioner with Postcomm from 2008 to 2011,
Many of her cases, taken by way of judicial review, including those before the ECtHR, have been reported over the years. One of her clients was the first person to obtain a declaration of incompatibility under the Human Rights Act. The resulting remedial order altered the discharge criteria affecting all those detained under the Mental Health Act.